GENERAL TERMS 

Your purchase is regulated by the Contracts Act, the Consumer Protection Acts, including e.g. the Consumer Purchases Act, the Right of Withdrawal Act and the E-Commerce Act. To the extent that the laws are mandatory, and if you are a consumer, these will take precedence over this Agreement. 

1 General 

´The agreement´ consists of 1) Information Bag’in provides about the product and the purchase of the products in the online store (including information about the product’s nature, quantity, quality, other properties, price and delivery conditions) and/or 2) Any direct correspondence between the parties (eg e-mail) and/or 3) These terms of sale (´The Agreement´). 

In the event of a conflict between the information Bag’in has provided about the purchase in the ordering solution in the online store, direct correspondence between the parties and ´The Agreement´, direct correspondence between the parties and the information provided in the ordering solution takes precedence over the terms of sale, as long as it does not contravene mandatory legislation. 

´The Agreement´ applies when you as a consumer or customer place an order for a Bag´in product in our online store. The agreement has been entered into between you and Bag’in AS, organization number 919583673 (“Bag’in”, “we” or us “). Company name: Bag’in AS Contact address: Ekeveien 19, 1446 Drøbak, email: kunde@bagin.no, telephone number: +47 64 80 80 03 

You must have the competence to enter into binding agreements to order via the website/online store. According to Norwegian law, Bag’in does not accept credit purchases for persons under 18 years of age. You hereby confirm that you have the competence to enter into an agreement to purchase from the online store. 

Bag’in reserves the right to change this agreement from time to time if such changes are appropriate in light of business operations. In the event of a change to ´The Agreement´ we will notify you of the relevant change (s) 14 days before the changes take effect. An updated version of the terms will be on the Website at all times, and we therefore recommend checking these from time to time. 

2. Intellectual property rights 

All intellectual property rights, including copyright to images and content on the website, design and layout of the products, domain, trademarks, etc. are owned by Bag’in. Any use of the site and its contents, including copying or storing all or part of the content, for purposes other than personal, non-commercial use is prohibited without the permission of Bag’in. 

3. Prices 

The prices, which are stated in the online store, include VAT. Information about the total costs you have to pay, including all taxes (VAT, customs etc) and delivery costs (shipping, postage, invoice fee, packaging, etc.) as well as specification of the individual elements in the total price, is given in the ordering solution before ordering. (Deliveries of goods to Svalbard or Jan Mayen shall be sold without the addition of VAT). 

4. Product 

Bagin reserves the right to change prices, include surcharges and change product information, such as product images and sales, without notice. The available product images and information texts reflect the product as realistically as possible. We reserve the right to make any errors that may appear on the site, and can not guarantee that all images reflect the exact appearance of the product. Images may vary depending on the color settings of your screen. All images should be considered as illustrations only, and do not guarantee the correct appearance and characteristics. 

5. Entering into ´The Agreement´ 

´The Agreement´ is binding for both parties when your order is received by Bag’in. However, one party is not bound by the agreement if there have been typing errors by the consumer or in the offer from Bag’in in the ordering solution in the online store or in your order, and the other party realized or should have realized that such an error existed. 

6. Order confirmation 

Once Bag’in has received your order, we will confirm the order without undue delay by sending you an order confirmation. You are encouraged to check that the order confirmation matches the order in terms of quantity, item type, price, etc. If there is no correspondence between the order and the order confirmation, you must contact the seller as soon as possible. 

7. Payment 

You can choose to pay by credit or debit card or invoice. Unless payment by invoice is accepted by us by a credit check, the customer must pay the purchase price in advance. Klarna is used as a payment partner. When paying with an invoice, the invoice to the customer is issued when the item is shipped. The payment deadline is stated on the invoice and is a minimum of 14 days from receipt. If you are under 18 years of age, you can only pay directly upon Bag’in’s delivery of the item or upon delivery of the item by postal order. 

8. Delivery

Delivery of the item from Bag’in to you takes place in the manner, at the place and at the time specified in the ordering solution in the online store. If the delivery time is not stated in the order solution, Bag’in must deliver the item to you within a reasonable time and no later than 30 days after the order from the customer. Should Bag’in ensure that the item is sent to the customer, we are obliged to have the item shipped to the destination in a suitable manner and on normal terms for such transport. The destination is to the customer/purchaser unless otherwise agreed between the parties. 

9. Risk for the item 

Any risk for the item passes to the customer when a product is taken over by you in accordance with ´The Agreement´. If the delivery time has come and you fail to collect or take possesion of an item that has been made available to you under ´The Agreement´, you still have the risk of loss or damage due to properties of the item itself. 

10. Right of withdrawal 

You can cancel the purchase of the item in accordance with the provisions of the Right of Withdrawal Act (7). Right of withdrawal means that you can return the item to Bag’in for no reason, even if there is no defect in it and even if it has not been delivered. You must notify the seller of the use of the right of withdrawal within 14 days after the item, the prescribed information about the right of withdrawal and the right of withdrawal form has been received. If you receive the cancellation form and the necessary information at a later time than when the item is delivered, the cancellation period begins to run from the day you receive the right of withdrawal form and the information. To comply with the withdrawal period, it is sufficient that you send the message that you want to exercise the right of withdrawal before the withdrawal period expires. In all cases, the cancellation period expires 12 months from the expiry of the original 14-day deadline. The notice of use of the right of withdrawal should, for evidentiary reasons, be in writing (right of withdrawal form, e-mail, fax or letter), and it must contain information on how you want to return the item to Bag’in. When using the right of withdrawal, the item must be returned to Bag’in within a reasonable time and no later than 14 days from the notice that you want to use the right of withdrawal has been given. Bagin is obliged to refund the full purchase price and delivery cost to you within 14 days from the day we receive the item or collection note or the item is made available to us. You must pay the cost of the return shipment yourself. We may withhold payment until we have received the goods back or until you have submitted documentation that the goods have been sent back, or until one of these times occurs first. You can examine the product before you regret the purchase. The item must still be able to be returned to us in the same condition and quantity as when you received it. If possible, send the item back to us in the original packaging. You are responsible for any reduction in the value of the goods due to a different handling of the goods than that which is necessary to determine their nature, properties and function. 

11. Examination of the item 

When you receive the item, you must to a reasonable extent check whether it is in accordance with the order, whether it has been damaged during transport or whether it is otherwise defective. If the item does not match the order or has defects, you must notify Bag’in in the event of a complaint, cf. clause 11 of the contract. 

12. Complaint in case of defect and deadline for reporting claims in case of delay 

Bag’in has a legal obligation to deliver a contractual item. If the item has a defect, you must notify us within a reasonable time and no later than two months after you discovered the defect. Complaints must be made within five years at the latest. The message to Bag’in or credit provider should be in writing (email, fax or letter). To complain, send an e-mail to kunde@bagin.no, where you describe the problem. In the event of a delay, claims must be made to the seller within a reasonable time after the delivery time has come and the item has not been delivered. If the item is paid for with a credit card, you can also choose to advertise and send claims directly to the credit provider (the credit card company). If the item has a defect and this is not due to you or circumstances on your part, you can according to the rules in the Consumer Purchase Act Chapter 6 depending on the circumstances withhold the purchase price, choose between correction and re-delivery, demand price reduction, demand the agreement terminated and / or demand compensation from us. 

13. Delay and non-delivery – buyers’ rights and deadline for reporting claims 

If Bag’in does not deliver the item or delivers it too late in accordance with the agreement between the parties, and this is not due to you or circumstances on your part, you can, according to the rules in the Consumer Purchase Act, Chapter 5, withhold the purchase price, demand fulfillment, cancel the agreement and / or claim compensation from Bag’in. 

14. Liability 

Any liability for damages is limited to your proven and documented financial loss. The compensation does not cover losses as a result of personal injury or losses that may occur in your business. Bag’in is exempt from liability and other penalties if the performance of the contract is hindered, inhibited or delayed due to circumstances beyond our control or force majeure, such as natural disasters, war, strikes, etc. 

15. Bag’ins rights in the event of the buyer’s default 

If you do not pay or fulfill the other obligations under ´The Agreement´ or the law, and this is not due to Bag’in or circumstances on our part, we can according to the rules in the Consumer Purchase Act chapter 9, depending on the circumstances, withhold the item, demand fulfillment of the agreement, as well as claim compensation from you. We will also, depending on the circumstances, be able to demand interest in the event of late payment, collection fee and a reasonable fee for uncollected goods. 

16. Warranty 

Warranty period is 5 years from the date of purchase. The guarantee applies to the Bag´in product and not the items/products/goods etc that Bag’in is used to protect or store. To claim compensation under this warranty, please request the procedure to claim. For example, fill in the contact form, submit a guarantee certificate, etc.]. The costs associated with the return are paid by Bag’in. The guarantee does not cover: – Faults or damage due to improper use or carelessness – Faults or damage due to unauthorized repair or modification – Errors or damage that occurs due to force majeure (natural disasters, fire, war, etc.) – Aesthetic changes that occur during normal wear and aging. If Bag’in does not find any of the problems described above, the product will be returned to the customer. Please note that in such cases you will have to pay for the repair / replacement, even if the warranty is still valid. 

17. Conflict resolution 

The parties shall endeavor to resolve any disputes amicably. You may contact the Consumer Council to get assistance in a possible dispute with the seller. If an amicable solution is not reached after mediation in the Consumer Council, the parties may request in writing that the Consumer Council submit the dispute to the Consumer Disputes Committee. 

18. Choice of law and venue 

This Agreement is governed by Norwegian law. Disputes shall, as far as possible, be resolved amicably. Any disputes that cannot be resolved amicably shall be settled by your ordinary venue, which is the court of your residence.